Contact
Talk to a human,
not a bot.
Ironic for an AI company, we know. Every message is read by someone on the team, usually within two business days, often from a trailhead.
Median first reply: 9 hours
Need help with your account or a trip?
Search the Help Center or open a support ticket.
- hello@diorite.ai
General
Anything that does not fit elsewhere.
- support@diorite.ai
Accounts & support
Signing up, billing and account questions.
- partners@diorite.ai
Guide services & clubs
Team plans for guide services, clubs and SAR.
- press@diorite.ai
Press
Interviews, launch assets and founder bios.
- safety@diorite.ai
Safety report
A brief that was wrong or overconfident.
In a mountain emergency, do not use this form. Call local rescue (911 / 112). Safety information
Offices
United States
Boulder
Mon to Fri · 9:00 to 17:00 MT
40.0150° N, 105.2705° W
France
Chamonix
Mon to Fri · 9:00 to 17:00 CET
45.9237° N, 6.8694° E